Q.What is the payment method?

Various credit cards (Visa, Mastercard, American Express, JCB), Shop Pay, Apple Pay, Google Pay are available

　

Q.What is the shipping method?

It will be delivered only by Yamato Transport.

Q.What is the shipping cost?

A uniform delivery fee of 600 yen will be charged for areas other than Hokkaido and Okinawa. Hokkaido and Okinawa will be delivered at 1,100 yen.

In addition, shipping costs are free for purchases of 10,000 yen or more.

Q. How long does it take to arrive?

Ships within 1-3 business days after payment is completed. In general, it will be delivered the day after shipment or the day after next. *In the case of Hokkaido, Okinawa, and remote islands, it will take more days, but you can check the delivery status of the product from the Yamato Transport website using the inquiry number after the shipment is completed.

Q.Can I return the product?

You can return unused items within 7 days of purchase. See here for details. If there is damage during transportation, we will take care of it. Please contact us from the chat at the bottom right of the screen or from here .

Q.Do you offer gift wrapping?

Unfortunately, we do not offer a gift wrapping service.

Q.Even though I made a purchase, I did not receive an email.

Please check your spam folder and inbox settings. If this does not solve the problem, please contact us from the chat at the bottom right of the screen, or contact us from here .